Frequently asked questions

Yes. We visit, talk through what you'd like and give you a free, no-obligation quote.

Every garden is different, so we price each job individually after a visit. Call 07446 843070 or send the quote form.

We're based in Romsey and cover Romsey, Southampton, Winchester, Eastleigh, Chandler's Ford, North Baddesley, Totton, Stockbridge, Andover, Salisbury, Hedge End & Botley, West End, Fair Oak & Bishopstoke, Hythe, Marchwood & the Waterside, Lyndhurst, Ashurst & the New Forest, West Wellow & Landford, Kings Worthy & the Worthys, Bishop's Waltham, Fordingbridge, plus the surrounding villages.

Yes. We're fully insured, with £5 million cover.

It depends on size, access and the material. Most garden patios take a few days to a couple of weeks. We give you a clear timeframe with your quote.

Porcelain is very hard-wearing, stain-resistant and has a clean modern look. Natural stone such as sandstone has more character and colour variation. We can show you both and help you decide.

Yes. We extend existing patios, replace cracked or loose slabs and repoint tired joints so the whole area looks right again.

Laid on a proper sub-base and looked after, block paving lasts for many years, and individual blocks can be lifted and relaid if needed.

Yes. We lift and relay sunken areas, replace broken blocks and re-sand the joints.

Not usually, as long as a front garden surface over 5 square metres is permeable or drains to a lawn or border. We design to these rules as standard.

Hard landscaping is the built elements like paving, walls, steps and fencing. Soft landscaping is the living parts: lawns, plants and hedges. We do both.

Yes. Retaining walls, steps and terraces can turn a slope into usable, level areas.

Yes, from design through groundwork, building and planting to clearing up at the end.

We source the closest match we can for colour and size so new walls sit naturally with your property.

Often yes. Depending on the cause we'll repair, rebuild a section, or rebuild the wall on new footings.

Walls up to 1 metre next to a road, or 2 metres elsewhere, are usually permitted development. Listed buildings and conservation areas can differ, and we'll advise.

Not usually, as long as a front garden surface over 5 square metres is permeable or drains to a lawn or border. We design to these rules as standard.

Laid on a proper sub-base and looked after, block paving lasts for decades, and individual blocks can be lifted and relaid if needed.

Yes. We lift and relay sunken areas, replace broken blocks, re-sand joints and clean and seal tired paving.

Generally up to 2 metres without planning permission, or 1 metre where it's next to a road or footpath. Rules can differ for listed buildings.

Concrete posts last much longer and don't rot. Timber posts can look softer and suit some styles. We'll help you choose.

Yes, we take down and dispose of the old fence as part of the job.

Turf can be laid most of the year, as long as the ground isn't frozen or waterlogged. Spring and autumn are ideal.

Keep off it as much as you can for the first couple of weeks while it roots, and keep it well watered.

Yes. We can level the ground and improve drainage before laying new turf.

Yes. We use a permeable base so it drains well, and it can be rinsed down easily.

A good-quality grass laid on a proper base typically lasts many years. We'll talk you through the options.

We remove the old turf and prepare the ground properly. Laying straight onto soil leads to dips and weeds.

Yes. Some of our favourite projects are small front gardens, where a good design makes the biggest difference.

Real turf is cooler, greener for wildlife and cheaper to lay. Artificial grass suits shady spots, heavy use and people who want no mowing. We install both.

Of course. We can plant up new or existing beds without a full redesign.

Often not. Most garden rooms are permitted development if they meet the height, position and size limits. Listed buildings and conservation areas have tighter rules, and we'll help you check before work starts.

Usually a reinforced concrete slab or a well-built base sized to the building. We'll recommend the right option for the structure and your ground.

Yes. We regularly add patios, paths, turf and planting around summerhouses and garden offices.

It depends on the load. A light shed needs less than a garden room or hot tub. We'll size the slab and sub-base to suit what's going on it.

Concrete needs time to cure. Light buildings can usually go on after a few days; we'll tell you the right wait for your project.

Yes. We break out and clear old slabs or paving before laying the new base.

Composite costs more upfront but needs almost no maintenance and won't rot or splinter. Timber is cheaper and has a natural look but needs treating.

Usually not, as long as it's no more than 30cm above the ground and covers no more than half the garden.

Yes. A raised deck on a level frame is one of the best ways to use a sloping garden.

Only if it's protected by a Tree Preservation Order or you're in a conservation area. We check before starting so you're covered.

Most pruning is best done in late autumn and winter when trees are dormant, but safety work can be done any time.

Yes, we can remove stumps so the area can be replanted, paved or turfed.

Most hedges are trimmed in late summer and again lightly in spring if needed. Heavy reductions are best done in autumn or winter, outside the main nesting season.

Yes, all green waste is cleared and taken away as part of the job.

Yes. We remove the old hedge and roots, improve the soil and plant a new hedge suited to your garden.

Yes, green waste is cleared and taken away as part of the job.

Yes. We regularly clear neglected gardens, including with a mini digger where needed.

Yes. Ask us about one-off tidy-ups or regular visits.

Yes. Romsey (SO51) is our home town, and we also cover Ampfield, Braishfield, Michelmersh, Timsbury, Awbridge, Lockerley and Sherfield English.

Yes. Southampton (SO15 · SO16 · SO40) is about 8 miles from our Romsey base, and we also cover Lordshill, Bassett, Shirley, Swaythling and Portswood.

Yes. Winchester (SO22 · SO23) is about 11 miles from our Romsey base, and we also cover Hursley, Otterbourne, Twyford, Shawford, Compton and Olivers Battery.

Yes. Eastleigh (SO50) is about 8 miles from our Romsey base, and we also cover Bishopstoke, Fair Oak, Boyatt Wood and Allbrook.

Yes. Chandler's Ford (SO53) is about 6 miles from our Romsey base, and we also cover Hiltingbury, Hocombe and Ramalley.

Yes. North Baddesley (SO52) is about 3 miles from our Romsey base, and we also cover Nursling, Rownhams and Valley Park.

Yes. Totton (SO40) is about 7 miles from our Romsey base, and we also cover Eling, Calmore, Testwood, Netley Marsh and Cadnam.

Yes. Stockbridge (SO20) is about 10 miles from our Romsey base, and we also cover Houghton, Longstock, Leckford, Mottisfont and King's Somborne.

Yes. Andover (SP10 · SP11) is about 17 miles from our Romsey base, and we also cover Anna Valley, Upper Clatford, Abbotts Ann, Weyhill, Charlton and Picket Piece.

Yes. Salisbury (SP1 · SP2) is about 15 miles from our Romsey base, and we also cover Laverstock, Harnham, Wilton, Alderbury, Old Sarum and Downton.

Yes. Hedge End & Botley (SO30 · SO32) is about 11 miles from our Romsey base, and we also cover Boorley Green, Curdridge, Bursledon and Grange Park.

Yes. West End (SO18 · SO30) is about 9 miles from our Romsey base, and we also cover Moorgreen, Horton Heath and Townhill Park.

Yes. Fair Oak & Bishopstoke (SO50) is about 9 miles from our Romsey base, and we also cover Horton Heath, Allbrook and Stoke Common.

Yes. Hythe, Marchwood & the Waterside (SO45 · SO40) is about 9 miles from our Romsey base, and we also cover Dibden, Dibden Purlieu, Holbury and Marchwood.

Yes. Lyndhurst, Ashurst & the New Forest (SO43 · SO40) is about 8 miles from our Romsey base, and we also cover Ashurst, Minstead, Emery Down, Bartley and Cadnam.

Yes. West Wellow & Landford (SO51 · SP5) is about 6 miles from our Romsey base, and we also cover East Wellow, Plaitford, Whiteparish, Nomansland and Redlynch.

Yes. Kings Worthy & the Worthys (SO23) is about 12 miles from our Romsey base, and we also cover Headbourne Worthy, Abbots Worthy, Littleton, Sparsholt and Crawley.

Yes. Bishop's Waltham (SO32) is about 13 miles from our Romsey base, and we also cover Swanmore, Durley, Upham and Waltham Chase.

Yes. Fordingbridge (SP6) is about 13 miles from our Romsey base, and we also cover Sandleheath, Breamore, Godshill and Alderholt.